Consumer Shipping

USA Ground Shipping (Continental US)

• Our normal handling time is two business days, but most orders are shipped out same day if placed before noon on business days.
• We ship Monday - Friday.
• Deliveries are made using USPS, UPS, or FedEx.
• Shipping charges are based on order value from $7.95 to $11.95.
• Free shipping on all orders over $175 within the continental United States!

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Free Ground Shipping on All Orders Over $175 (Continental US)

Note: Free shipping eligible amount is calcualted AFTER Always-On discount is applied.

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Canadian Shipping: Ship by Weight

We calculate shipping to Canada based on order weight:

Order Weight	Cost
0 - 5 lbs	$29.95
5 - 10 lbs	$44.95
10 - 20 lbs	$69.95
20 - 35 lbs	$89.95

If you have any questions, please feel free to contact us.

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Returns

Counterpoint Design Resources is highly committed to customer satisfaction.

For most of our products, if you aren't satisfied, you may return it within 14 days for a refund (in new, unused condition and original packaging).

Please contact us to request a return.

📧 counterpoint.orders@gmail.com

📞 +1 507 269 0497 (Mon-Fri 9:00am-5:30pm, CST)

Your refund credit will be issued after the item has been received at our facilities and inspected.

The cost of the return shipping will be deducted from the credit amount. You are responsible for the return shipping cost of any item you return, with the exception of defective items.

Expedited shipping charges are non-refundable.

We cannot accept returns of clearance/no box merchandise.

Canada:

Return orders from Canada will have shipping and any applicable taxes and customs duties deducted from the refund.